Don’t be fooled by its salubrious Central Park address because this hotel is most definitely not on the luxury list, according to The Mirror. This horrible video shows the moment a frustrated traveller filmed inside his Manhattan hotel room to show its bed bug infestation. YouTube user Elgin Ozlen recorded his experience at the accommodation, in New York’s upper west side , and posted it for the world to see.
In the six minute film the guest records footage of his experience on his mobile phone explaining he’s frustrated because he’s been forced to move room three times. While most people would be put off by the idea of staying somewhere with no heating, and a lack of electricity in the power sockets as he explains – it’s not until he uncovers the disgusting bed bugs that it’s really apparent just how bad this hotel is.
While it only costs around £48-a-night , which is extraordinarily cheap by New York standards, booking a room here should probably come with a public health warning. He says: “This is no joke. We’re not staying in the Bronx. We’re not staying in Queens. We’re not staying in Brooklyn. This is Manhattan ,”
And he’s not alone it seems. A Trip advisor user also reviewed the hotel saying he was “eaten alive” by bedbugs. He wrote: “I was eaten alive by bedbugs. “I am not talking one or two bites, my whole arm looked like i was diseased. I was bitten by bedbugs in a grotty motel in Bangkok – this was worse.
“The staff at the counter seemed concerned, and for our second night the maintenance man came and gave the room and mattress a spray with some bug killer, and it appeared to help, I only got a few bites the second night. “I have heard that bedbugs are everywhere in NYC at the moment, so i was quite understanding, and only asked for one nights refund.
“They told me they did not handle refunds, and i had to go through my booking agency ( GetaRoom.com ) and they would sort it out. “I contacted GetaRoom , and they said I needed a written confirmation from the hotel. “They told me I did not need to do this.
“I don’t understand why the reception girls did not just open the till and give me a refund, or call their manager. “I am still waiting to hear back.” Bed bugs are so common in New York that the Department of Public Health has a specialist website dedicated to educating people on how to get rid of them.
A number of offices, residences and hotels have had to be shut in order to be fumigated in recent years.